Sunday, June 20, 2004
Wish List for the Apple Retail Stores
I was in the San Francisco Apple Store yesterday, and started talking to one of the employees, Zo I believe.
One thing he had obviously put some thought into, he told me he used to work at Liquid Audio, was the need for kiosks that you could jack you iPod into and get new music instantly. This would be awesome. Imagine that you are on a road trip, or walking around the city, and you want some new music on your iPod. Unless you have a wireless laptop with you and find an access point, you can do this, but what if your traveling light, just your iPod. You go to any number of outlets, like ATMs, and get new music. This would totally rock. You don't have to limit the kiosks to just Apple Stores, but it's such an obvious synergy, you gotta start there. One stumbling block, Apple must reverse themselves about pulling music off the iPod to whatever computer you use, no small task, so that this works end-to-end.
I think Apple is leaving a lot of money on the table not having Apple branding swag in the retail stores. Mugs, T-shirts, keychains, yo-yo's, the possibilities are endless. Apple has one of the most well known and regarded brands, this is such a no-brainer I am stunned it hasn't happened already.